DOMESTIC - SOUTH AFRICA
We aim to ship orders within 24-48 hours after receipt of payment (Mondays to Fridays). Typical deliveries in South Africa are:
1-3 working days in metropolitan areas
3-5 working days for remote areas
Shipping within South Africa is R65 for orders under R450 and Free for all other orders (Terms and Conditions Apply as per below).
All order will be sent via registered couriers and tracking details will be provided to our customers via email or whatsapp if opted in. Since we use independent 3rd parties to ship products, we cannot guarantee delivery timeframes per above, but we try our best to push the delivery companies to honour agreed delivery times.
If you need to return a package, you will be responsible for the cost of shipping, which will incur a shipping fee of R65 (unless it is our fault). If a new item is sent out, this will incur a shipping charge of R65. Hence, the full cost of an exchange is R130 and the cost of a return is R65.
We work in partnership with The Courier Guy and Dawn Wing (South Africa).
If you are based in what our Courier Companies consider a remote area (e.g. rural far from a metropole), we may need to charge an excess delivery fee once your order has been placed, or we may only be able to deliver to the nearest town, Postnet or Post Office and kindly request you to collect instead. We will contact you and advise if this is the case. We apologise in advance for any inconvenience this may cause.
International Shipping is charged at a Flat Rate of R750 ZAR for orders of up to 5 Watch Straps and One Macbook Case or iPad Cover. If you have a larger order, please contact us per email at email@example.com to discuss delivery options prior to placing your order to avoid disappointment due to additional delivery charges after you placed your order.
Additional Customs and Excise Charges may be incurred depending on the country of final destination and such charges is not included in the total cost indicated upon checkout and should be arranged and settled directly between the customer and the Courier company. International Delivery typically takes between 7 to 21 Working Days.
In Partnership with Aramex for International Shipping.